Give Your Patients Convenient Options to Reorder Their Contact Lenses Whenever and Wherever They Want

Use CLX Convenient Reordering to Stop Giving Away Revenue to Online Retailers

If you have trouble communicating with your contact lens recall patients, you’re not alone. Reordering makes up 60% of the contact lens market, and industrywide, online retailers are capturing almost 90% of those reorders. Why? Because they make it easy for patients to get their contact lenses.

With Convenient Reordering from CLX, you can automatically text and email your patients prepopulated ordering links before they’re due to run out of their contact lenses. Your patient will simply click their personalized link and enter their payment, and CLX will take care of the rest without any additional work from your practice. Reorders are fulfilled from your distributor of choice and shipped directly to the patient. The revenue will be deposited directly into your practice’s preferred account. What could be easier?

Hear the story of an ECP in North Carolina who tried CLX in her practice when she realized just how much contact lens reorder revenue was at stake, and how she was able to turn the tables with Convenient Reordering:

Sick of Fighting a Losing Battle for Reorders?

Your patients want more convenient options to order and reorder their contact lenses. It’s a common misconception that patients prioritize price over convenience. But whether or not you are the cheapest option, being able to purchase online, having lenses shipped directly to their door, and not having to keep track of or enter a prescription, frequently eliminate the desire to even start shopping around. Here’s how Reordering with CLX can help.

Time Savings:

  • No more manual recall
  • 100% automated reminders

Personalization:

  • Custom ordering links
  • Access to online store

Convenience:

  • Easy ordering from anywhere
  • Proactive texts and emails

“I love that we have an automated system to remind patients that they need to reorder. That’s something we’ve never had. Years ago, we were doing that manually by mailing out post cards… if I had known (about CLX) we would have partnered with you guys much sooner.”

“Online purchasing by the consumer, that’s not changing or going away. It’s continuing to be a bigger component of sales. People want to able to buy conveniently online, on their cell phone and from home… We needed to be doing this 8 years ago, if not longer.”

“I love that we have an automated system to remind patients that they need to reorder. That’s something we’ve never had. Years ago, we were doing that manually by mailing out post cards… if I had known (about CLX) we would have partnered with you guys much sooner.”

“Online purchasing by the consumer, that’s not changing or going away. It’s continuing to be a bigger component of sales. People want to able to buy conveniently online, on their cell phone and from home… We needed to be doing this 8 years ago, if not longer.”

Stop struggling with patient communication. Stop losing sales to online retailers. Stop spending valuable staff time calling patients to reorder contact lenses. Choose a time below to see how Convenient Reordering and other helpful CLX features work to help your practice grow:
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