Patient ProtectOf the 40% of patients who buy their contact lenses on the same day as their exam, 8 out of 10 will buy from their prescribing ECP. When patients leave their eye doctor’s office without making a purchase, however, that number falls drastically. ECPs are constantly challenged by the prospect of trying to capture sales from patients when they take their prescriptions to go.
CLX Patient Protect Extends Your Reach
Why CLX Patient Protect? CLX Patient Protect sends exam-only patients automated texts and emails with a custom ordering link, so even if they aren’t ready to purchase in your office, they can still easily buy from you, their trusted eye doctor.
It provides your practice with another way to both meet the needs of your patients and strengthen your relationships with them.
CLX Patient Protect also tracks the data regarding these patients, helping you build key insights about your practice’s fitting performance and identify opportunities to grow and improve.
CLX Patient Protect is just another way CLX is helping ECPs compete and succeed in the contact lens marketplace
“CLX Patient Protect lets us meet our patients’ needs, even when they leave our office without making a final decision on their contact lenses”
Benefits to Your Practice
Running a successful contact lens business is all about giving patients options to purchase from you that meets their needs, preferences, and budget. The true value of CLX lies in its ability to help you offer flexible and convenient options to patients, and Patient Protect is an extension of that.
Not every patient will buy an annual supply, and not every patient will be ready to make a purchase directly after their exam. In the past, once a patient left your office empty-handed, the chances of them buying from you became microscopic. CLX Patient Protect can change that.
Increase Capture Rate After Patients Leave Your Office
Drive Revenue by Leveraging Existing Patient Relationships
Offer Your Patients Options that Fit Their Preferences
KEEP YOUR PRACTICE IN THE TOP OF YOUR PATIENTS' MINDS
HOW IT WORKS
In the office, ECPs can lock in reorders with the click of a button. Allowing patients to rest easy knowing their payments will be affordable and their contacts will be delivered directly to their doorstep.
The patient also has the option to order from home. They simply select their pack size, enter their payment method and confirm their delivery address.
CLX conveniently handles all the payment and shipping for you and your patients. All of the revenue is transferred directly to you! Just one more way CLX is helping ECPs compete and succeed in the marketplace.
“I’ve seen an increase of about 25% in purchasing an annual supply – having contact lenses delivered right to patients is a huge plus.”
– Little 5 Points Eyecare –
Benefits To Your Practice
Not all patients can afford paying for a full year’s supply of contacts on the day of their exam, which means ECPs lose out on sales. With CLX subscriptions, your patients can elect to be billed on a regular basis so that contacts will automatically be shipped to their home. Your practice makes money around the clock without your office staff doing a thing!